Privacy Policy

We collect information submitted through company inquiry forms, storefront checkout, account login, WhatsApp messages, and staff operations.

This may include names, phone numbers, email addresses, delivery addresses, order details, payment status, support notes, and audit records.

Information is used to process inquiries, schedule demos, provision client instances, complete orders, manage delivery, support customers, prevent fraud, and maintain accounting records.

Company lead automation may send WhatsApp notifications to the Grabber sales team and optional replies to prospects when enabled.

Each client shop gets its own system and its own database, unless a separate written agreement says otherwise.

Grabber POZ does not mix the orders, customers, stock or payments of different shops.

Configured providers may include payment gateways, WhatsApp Business Cloud API, courier providers, storage providers, analytics, and monitoring tools.

Only the data needed for the configured workflow is sent to those providers.

Operational data is retained as needed for business records, support, security, and legal obligations.

For privacy requests, contact Grabber POZ using the details on the contact page.