Refund and Returns Policy

Refund and return decisions are handled by the merchant that sold the product or service.

Store-specific return windows, exchange rules, warranty terms, and damaged goods handling may be shown on the storefront, receipt, or invoice.

Customers may be asked to provide an order number, receipt, phone number, photos, warranty card, or original packaging.

Refunds may be reduced or declined for used, damaged, incomplete, or non-returnable items where permitted by policy and law.

Approved refunds should follow the original payment method where available and should be recorded in the merchant system so stock and accounting records stay correct.

Cash on delivery refunds are handled by the merchant after confirming payment collection and return eligibility.